Privacy Policy

We value your trust — here’s how we protect your personal information.

1. Introduction

Fleet Aid Solutions is committed to safeguarding the privacy of individuals whose personal data we process. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Fleet Aid Solutions is the data controller responsible for your personal data.

Contact Details:

Email: contact@fleetaidsolutions.co.uk
Phone: 020 3951 2625

3. Information We Collect

We may collect and process the following categories of personal data:

Identity Data: Full name, company name.
Contact Data: Address, telephone number, and email address.
Technical Data: IP address, browser type, and operating system when you use our website.
Communication Data: Records of correspondence with us.

4. How We Use Your Information

We process your personal data for the following purposes:

Service Provision: To provide ambulance and minibus leasing services.
Communication: To contact you regarding our services or in response to your enquiries.
Legal Obligations: To comply with legal and regulatory requirements.
Website Improvement: To analyse website usage and improve our online services.

5. Legal Basis for Processing

We rely on the following legal bases under the UK GDPR:

Consent: When you have given clear consent for us to process your personal data.
Contractual Necessity: Processing is necessary for the performance of a contract with you.
Legal Obligation: Processing is necessary to comply with legal obligations.
Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

6. Data Sharing

We may share your personal data with:

Service Providers: Third-party service providers who assist us in delivering our services.
Regulatory Bodies: Regulators and other authorities where required by law.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

7. International Transfers

We do not routinely transfer your personal data outside the UK. If such transfers become necessary, we will ensure appropriate safeguards are in place to protect your data in accordance with the UK GDPR.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Rights

Under the UK GDPR, you have the following rights:

Access: Request access to your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data where there is no good reason for us continuing to process it.
Restriction: Request restriction of processing of your personal data.
Data Portability: Request the transfer of your personal data to another party.
Objection: Object to processing of your personal data where we are relying on a legitimate interest.
Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us using the details provided above.

10. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

11. Cookies and Website Analytics

Our website uses cookies to enhance user experience and analyse site traffic. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: contact@fleetaidsolutions.co.uk
Phone: 020 3951 2625